Booking Terms and Conditions

Payment Terms
Full payment is required to confirm your booking and is payable at the time of making the booking - this will be taken from the card you use when you submit with the booking.

Local calls are free, but phones if provided are toll barred, so bring your cell phone for long distance calls.

Smoking is not permitted inside the houses

Credit Card Surcharge
All payments by credit card are charged in New Zealand Dollars only and will not incur any surcharge.

Change Policy
Once all parties have accepted a booking confirmation, any requests to alter dates already confirmed are subject to approval by the property manager/property owner. Changes to confirmed bookings will incur an administration fee of NZ$50.00. We will acknowledge all amendments/changes/cancellations in writing.

There are unforeseen occasions on which a booked property becomes unavailable. Should this occur Paroa Bay Winery will use its best endeavors to find suitable alternative accommodation or refund all charges. No further compensation will be made or liable for.

Please Note
• Please enquire for special or two night stays
• All rates are quoted per house per night and include Govt. Goods & Services Tax (GST).
• All transactions are billed in New Zealand Dollars only.

Cancellation Policy
Outside 90 days before arrival: No charge
90 - 31 days: Transaction Fee (NZ$250)
30 - 14 days: 50% charge for the room nights cancelled
Less than 14 days: Full charge for the room nights cancelled

We encourage all valued guests to take travel insurance in the event that circumstances outside of their control cause cancellation of their booking and thus incur a cancellation fee.
Paroa Bay Winery
31 Otamarua Rd, Russell 0271
Bay of Islands, New Zealand
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